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Remote Online Library Support: Technology

This guide will support you while you are working remotely and will direct you to Library resources and support.

Getting Your Device Ready

Getting your device ready

Whenever you are taking part in an online lecture/seminar or webinar, it is important that you get your device ready beforehand.

You may have to download specific software, so check any information you have been sent in a timely manner. If you are intending to join on a mobile device, you may need to go to your app store to do this.

Check the instructions you were given to join; does it include a link to somewhere you can test your device? If so, this will allow you to check your audio and video before you have to do it for real.

At the very least, you will need to be able to hear your tutor, so make sure the device you are using has speakers and  headphones.

 It is often possible to follow a webinar on your phone; you may find it harder to type into chat windows - so if you can get access to a laptop or a tablet this may be the time to ask. If you cannot, don't worry, you can at least follow along.

If you use an online calendar, add the webinar as an event and put the link you are sent into the location or the notes section. That way you are not scrabbling around looking back in your email inbox to find it when you need it.


Document Accessibility Converter

Create accessible files yourself with the use of alternate media --  Made Easy

Go to OASIS’s webpage and look for the SensusAccess link on the left of the page. After clicking the link stroll down to convert a file.


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Note: ‚ÄčHelpDesk: Contact the OIT Client Services only for problems with account access, IT-related issues and other issues concerning NSU computers.  Office of Information Technology (OIT)



SensusAccess Promo (YouTube, April 15, 2015)