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OIT Help Desk:FAQs

Frequently asked questions


Contact Client Services at 757- 823-8678 or email

Student Support

Student Support

For Student Support needing assistance with MyNSU Login, First-Time Students, WiFi, Password Resets, and Polices.

Finding your Computer Name

Using Client Portal

How to use the Client Portal

To use the Client Portal to search the Service Catalog, submit a ticket for service, or view your tickets.

Submitting a Ticket in the Client Portal

Viewing your Tickets in the Client Portal